Skip to main content
SAMi support Help Center home page SAMi support
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. SAMi support
  2. General Questions

General Questions

FAQ

  • Can SAMi detect convulsive seizures
  • Can I use any network camera?
  • What is the logfile?
  • Why is the image in black and white. Can I see it in color?
  • My iOS device has more free storage available than is reported on the recordings page. Why is that?
  • How do I reduce the number of false alarms?
See all 26 articles

SAMi App FAQ

  • "Mic only works for a connected network camera!”.
  • Why is the green motion meter still moving when there is no activity?
  • The view is zoomed in too far.
  • I see a green frame around the live view.
  • I see red flashes on the live view.
  • Why am I seeing an image from the iOS device’s front/back camera instead of the network camera?
See all 17 articles
SAMi support
Powered by Zendesk