You may return SAMi for any reason within 45 days of receipt, no questions asked (but feel free to give us feedback!). Refund does not include return shipping costs or expedited/international shipping costs.
To receive a full refund, your SAMi must be returned in good physical condition with all of the original packaging and components, accompanied with the original proof of purchase. Your SAMi must not be damaged, broken, and/or show obvious signs of abuse.
To be eligible for a full refund, your SAMi must be returned undamaged and in its original packaging. In cases where a customer no longer has the original packaging (or it is significantly damaged), we may assess a fee for re-packaging and re-stocking.
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